Booking Conditions

  • No pets
  • No smoking in our accommodation
  • No commercial vehicles are permitted on the holiday park
  • No all male/female groups
  • Our hot tubs switch off automatically at 11pm – no hot tub use after this time is permitted.
  • We do not permit bookings of groups which consist of mostly under 30 year olds.
  • Full Terms and Conditions

Important Booking Conditions

A full list of terms & conditions are available during online booking, (Please read before ticking the box to agree).

Note that from time to time we issue promotional codes which may be redeemed in conjunction with current offers but are limited to one per booking (unless otherwise specifically stated).

Payments:

We accept payment by credit or debit card & BACS transfer via the online booking system, for which you can click the link above. Alternatively you may make payment by cheque, details of payment by cheque will be supplied when making a reservation.

A 2% fee is applied to all online card payments (debit or credit cards).

A non refundable reservation deposit of £50 is payable upon booking, and the balance of your break is due six weeks prior to your arrival date. If you place a booking within six weeks of your arrival then payment will be required in full at the time of booking.

Check in & check out:

Arrival time is no earlier than 3pm, and we request that you ensure the accommodation is vacated by 10.00am on the day of departure.

Upon arrival, an electronic access card will be issued to enable vehicular access through the park’s barrier entry system (refundable £10 deposit required).

Bedding and towels will be provided, and beds will be made up for your arrival.

Access & Parking:

The accommodation is accessible by car, for which there are one or two private parking spaces (depending upon accommodation booked).

There are a couple of steps up to the veranda floor level, which is not ideal for wheelchair users.

Breakage/ Security Bond:

Upon payment of the final balance there will be an additional fully refundable amount of £100 – breakage/ security bond, the bond is refunded back to the payment source following a satisfactory lodge check by housekeeping after your departure.

How to Find Us:

York Holiday Lodges is located on Goosewood Holiday Park along Carr Lane, off the B1363 Helmsley Road, just South of Sutton-on-the-Forest, which can be reached from the B1237 York ring road, (Haxby turn-off) North of York. Directions from your home to the lodge park can be found by clicking the map on the contact page & entering your postcode.